Q. Are your chocolate covered strawberries sold all year long or are they seasonal?
A. You can find our delicious & fresh chocolate covered strawberries all season long.
Q. Are the chocolate covered strawberries ever stored in the freezer to be used at a later time?
A. Our vine-ripened strawberries are always fresh and selected to provide the best quality possible for our customers. We NEVER use frozen berries.
Q. How long do your strawberries last?
A. Our strawberries last 24 to 48 hours from the minute they are shipped. Please note that if you properly store the chocolate covered strawberries in the refrigerator they usually last up to 3 days.
Q. I ordered some chocolate covered strawberries and when they arrived there was liquid in the bottom of the packing container. They were all watered-out. What's wrong with my chocolate covered strawberries?
A. Do not worry. Everything is ok. What is happening is a process called ‘watering-out." Often the strawberries will release small amounts of juice during shipping. This is a sign of how fresh the strawberries are. Do not forget strawberries are 70% water and releasing of its water is a sign of freshness that will not adversely affect your enjoyment.
Q. What qualities make your chocolate covered strawberries exceptional?
A. All of our vine-ripened strawberries are hand-selected. Our chocolate covered strawberries are crafted with delicious chocolate for an exceptional, high-quality experience beyond compare. Our chocolate covered strawberries induce an outcome of quality that is by far the best.
Q. Why are your chocolate covered strawberries high-priced?
A. We provide only the best quality products. Every one of our chocolate covered strawberries is hand-dipped and hand-crafted with Belgian Chocolate. Quality of taste is our number one goal.
Q. How do I place my order? In which way can we get in contact with the company to order?
A. There are a couple of ways in which you can order from us. You can order online from our shopping cart solution or, if you prefer, you can reach us by phone at 1-866-779-7781 by pressing the sales option.
Q. What if your products did not meet my expectation?
A. All products are 100% satisfaction guaranteed. We are so proud of our products that if for any reason you are not satisfied with your order, we will be more than happy to replace the order free of charge. If the order still does still we did not meet your expectations, we will refund the full amount of price.
Q. How are you able to provide shipment nationally without spoiling your chocolate covered strawberries and guaranteeing a "giftable" presentable condition?
A. Most of our products ship overnight. We also use a tote which keeps the order under cold temperature guaranteeing your order will arrive fresh to you or your recipient.
Allergy Information
Our products, including strawberries, are produced on equipment shared with peanuts, treenuts, soy, milk, eggs, and wheat.
Although not all of our products contain these allergens, they may be made, stored or packed in close proximity and may contain traces. Please contact us directly to inquire about specific products. We are NOT a nut-free facility. For these reasons, we recommend that those with food allergies DO NOT consume our products.
Peanuts and Treenuts
Our products, including strawberries, are produced on equipment shared with peanuts and treenuts. Although not all of our products contain these allergens, they may be made, stored or packed in close proximity and may contain traces. Please contact us directly to inquire about specific products. We are NOT a nut-free facility. For these reasons, we recommend that those with food allergies DO NOT consume our products.
Other Allergens
Our products, including strawberries, are produced on equipment shared with peanuts, treenuts, soy, milk, eggs, and wheat. Although not all of our products contain these allergens, they may be made, stored or packed in close proximity and may contain traces. Please contact us directly to inquire about specific products. We are NOT an allergen-free facility. For these reasons, we recommend that those with food allergies DO NOT consume our products.
Gluten information
Any person with a gluten sensitivity should NOT consume any of our products. We are NOT a gluten free facility.
Nutritional Info
Because our products are handcrafted and may be customized, exact information may vary. Periodic changes in formulation, serving sizes, preparation techniques, sources of supply, as well as seasonal differences may affect the nutritional values for each product. If you cannot locate an ingredient label on the product you received, contact us at eCare@ChocolateCoveredCompany.com with the product name or item number and we will gladly research the information for you.
An intimate chocolate gift experience
Chocolate Covered Company® creates extraordinary and unique chocolate gifts including chocolate covered strawberries, chocolate covered caramel apples, chocolate covered pretzels and Gift Baskets. We use the freshest products and the finest quality in imported chocolate, to create chocolate gifts and tasty treats that are simply the best.
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